Building Accessibility Notice
Please note, at this time, the building is not handicap accessible.
Heavenly Hugs is located on the lower level of the building. There is no elevator or ramp. The office is only accessible by stairs. There is a back door with a well-lit, wide, flight of 8 stairs that will take you straight down to my office for easier access. Please contact me at gladys@heavenly-hugs.com if you prefer to use the back stairs and I will make arrangements with you. All others can access my office via the directions noted in my "In Office Sessions" section of the appointment policies page.
To ensure everyone can access our services, we proudly offer remote/virtual sessions via secure video or phone for those who may have difficulty accessing our office. We can change your appointment to a remote session at any time. Please contact us at the email address listed above prior to your appointment.
If you have any other questions about accessibility or need accommodations, please don't hesitate to reach out and we will do our best to support you.
Accessibility Statement
We are committed to ensuring digital accessibility for all users, including people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards to ensure our website is inclusive and usable.
Our Commitment
We strive to make our website accessible in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines help make web content more accessible for people with visual, auditory, cognitive, and motor impairments.
We actively work to:
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Provide text alternatives for non-text content
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Ensure sufficient color contrast
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Enable full keyboard navigation
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Use clear, readable fonts and layouts
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Maintain compatibility with screen readers and assistive technologies
Ongoing Efforts
Accessibility is an ongoing process. We regularly review our site and make updates to improve usability and remove potential barriers. While we aim for full compliance, some content or features may not yet meet all accessibility standards.
Third-Party Content
Some content on this website may be provided by third parties. While we strive to ensure accessibility across our entire site, we cannot always guarantee the accessibility of external content. We encourage you to contact us if you encounter any issues.
Need Help or Found an Issue?
If you experience any difficulty accessing content on this website, or if you notice any accessibility barriers or discrepancies, please contact us. We welcome your feedback and will make every reasonable effort to address the issue promptly.
Contact:
Email: gladys@heavenly-hugs.com
Mailing Address:
Gladys Ellen
Heavenly Hugs
410 North Broadway
East Providence, RI 02914